Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our AI cosmetic skin insights features, or contact us for support.

Personal Information

• Name and email address
• Phone number (optional)
• Profile photos for cosmetic analysis
• Skin analysis results and preferences
• Product recommendations and usage data

Usage Information

• App usage patterns and features accessed
• Device information and operating system
• IP address and location data (general)
• Analytics and performance data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Provide AI-powered cosmetic skin insights and routine suggestions
• Personalize your skincare routine and product suggestions
• Track your skin progress over time
• Communicate with you about our services
• Improve our AI algorithms and app functionality
• Provide customer support

2a. Cosmetic/Wellness Only

IsherCare provides cosmetic and wellness insights only. Our features are for informational and educational purposes related to beauty and skincare routines. We do not provide medical advice and our service is not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed healthcare professional for medical questions.

2b. Data Controls and Deletion

You can request deletion of photos and analysis results from within the app or by contacting us at contact@ishercare.com. Upon verified request, we will delete your personal information within 30 days unless we are required to retain it to comply with legal obligations.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures

5. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of certain data processing activities
• Request a copy of your data
• Withdraw consent for data processing

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us: